Content Moderation Policy

Overview

Nokiri is primarily an all-ages platform; optional NSFW content is age-gated and subject to additional rules under the Prohibited Content Policy. To keep the platform safe, we check content at three separate points: before a request is allowed to go live, before a finished artwork is ever shown to the client who paid for it, and on an ongoing basis after publication through user reports. No single check is treated as sufficient on its own - the three stages are designed to overlap and catch what earlier stages might miss.

Enforcement combines automated screening with human judgment. Automated tools give us speed and consistent coverage of 100% of content; human moderators give us judgment on context and edge cases that automated tools cannot reliably make on their own.

1. Detection Pipeline

Stage 1 - At request creation. When a client submits a commission request, the request text and specification are automatically screened against prohibited-keyword lists and prohibited-category classifiers before the request is allowed to go live. Requests that trigger a match are blocked from publication and routed to a moderator for review before they can be opened for pooled funding.

Stage 2 - At delivery. This is the most important control in the pipeline. Every single artwork a creator delivers is scanned before it is released to the client, with no exceptions and no sampling.

• AI first pass: an AI/ML-based image classifier scans 100% of delivered artwork for prohibited categories, with particular emphasis on detecting sexualized depictions of minors and uncensored genitalia.
• Human final check: a trained human moderator reviews the delivery - including anything the AI classifier flags - and makes the final call before the artwork is confirmed as published and released to the client.

Every delivery goes through an AI first pass and a human final check before it is released - on 100% of deliveries, with no exceptions and no sampling. This two-stage check is mandatory and cannot be skipped.

Stage 3 - After publication. Automated screening at request creation and the two-stage check at delivery catch the large majority of violations, but no filter is perfect. An ongoing user-report channel (see Section 3 below) stays open after publication so that anything that slips through the first two stages can still be flagged, reviewed, and removed.

2. Escalation Procedure When Prohibited Content Is Found

When prohibited content is identified - whether through automated screening or a human-flagged review - we follow the same sequence every time:

1. Immediate takedown: the content is unpublished and removed from public view as soon as it is detected, regardless of whether detection was automated (keyword filter or image classifier) or human-flagged (moderator review or user report).
2. Account suspension: the account associated with the content - the creator, the client, or both, depending on the circumstances - is suspended pending investigation.
3. Evidence preservation: the content itself, associated metadata (timestamps, account identifiers, and technical logs where available), and the full request and account history are preserved for legal and compliance purposes.
4. Mandatory reporting for content depicting sexualized minors: this category is reported to the appropriate authority based on applicable jurisdiction. For cases with a US nexus, this means a report to the National Center for Missing & Exploited Children (NCMEC). Nokiri cooperates fully with law enforcement in any jurisdiction where a report or investigation is required.

3. User Reporting & Response SLAs

Nokiri accepts reports of prohibited content or user misconduct through two channels: a Report link, available on every request and creator profile page, which opens a pre-addressed message to our moderation team, and a dedicated email address, legal@nokiri.art. Both channels are monitored by our moderation team.

Response times depend on the severity of the report:

• Emergency/critical reports - suspected sexualization of minors, non-consensual real-person content, or other clearly illegal content - trigger automated immediate takedown pending human review. This automated response operates continuously, at any time of day. Human triage follows as soon as practicable, and in any case within 24 hours of the report being received.
• Standard reports are acknowledged within 2 business days and resolved within 5 business days.

In complex cases requiring coordination with law enforcement, these timelines may be extended; where possible, we keep the reporting user informed of status.

4. Intellectual Property Complaints

Rightsholders who believe content on Nokiri infringes their intellectual property may submit a complaint to legal@nokiri.art.

A complaint should include: identification of the allegedly infringing content (URL or identifier); identification of the work claimed to be infringed; the complainant's contact information; a statement that the complainant has a good-faith belief the use is not authorized; and a statement that the information in the complaint is accurate.

On receipt of a complete complaint, Nokiri removes or disables access to the identified content and notifies the account that submitted it.

The affected user may submit a counter-notice to the same address, identifying the removed content and stating the basis on which they believe the removal was in error. Where a counter-notice is received, Nokiri may restore the content unless the original complainant initiates legal proceedings.

Nokiri maintains a repeat-infringer policy. Accounts that are the subject of repeated substantiated infringement complaints are suspended or permanently terminated.

5. Creator KYC and Anti-Money-Laundering Controls

Before a creator can receive their first payout on Nokiri, they must complete a Know Your Customer (KYC) verification step. Registering an account and browsing the platform does not require KYC - it is specifically required to unlock the ability to receive money.

• Identity verification: creators must complete government-ID-based identity verification, confirming their real identity before any funds can be released to them.
• Age-of-majority verification: the same KYC step confirms that the creator is a legal adult in their jurisdiction. This check is separate from, and in addition to, Nokiri's general platform age requirements for all users.
• Sanctions and watchlist screening: creator identities are screened against applicable sanctions and watchlists as part of onboarding.
• Ongoing AML monitoring: Nokiri monitors payout activity for suspicious patterns, such as rapid, high-value payouts that are inconsistent with an account's prior history, and escalates flagged activity for manual review.

Payouts are held until KYC is successfully completed. A creator who does not pass identity or age verification cannot receive funds through the platform.

6. Cooperation with Law Enforcement

Nokiri cooperates with law enforcement and relevant regulatory authorities in connection with investigations into prohibited content, including by preserving evidence as described in Section 2 and by responding to valid legal requests.

Where content depicts the sexualized abuse of minors, Nokiri makes mandatory reports to the appropriate national authority based on applicable jurisdiction - for example, NCMEC for cases with a US nexus - in addition to cooperating with any law-enforcement investigation that follows.

Questions about this policy, or reports of prohibited content, can be directed to legal@nokiri.art.